SHIPPING POLICY

Order Processing
The majority of orders are processed and dispatched within 36 hours of purchase.

If your order has not been dispatched within this timeframe, please contact our support team. In most cases, delays are due to stock availability or backordered items.

Shipping Method
All residential orders within the United States are shipped either via UPS, FedEx, or USPS.

Carrier Responsibility & Delays
Once an order has been dispatched and handed off to carrier, RefinedAesthetics is no longer responsible for shipping transit times.

While we are not liable for delays caused by the carrier, we are happy to assist by contacting the carrier representative to help investigate delayed shipments when possible.

Lost, Delayed, or Damaged Packages
RefinedAesthetics is not responsible for packages that are lost, delayed, or damaged during transit by carrier.

Shipping protection must be selected at checkout for coverage. Orders without shipping protection are not eligible for reimbursement or replacement in the event of loss, delay, or damage.

Important Notice
By placing an order with RefinedAesthetics, you acknowledge and agree that once your package is transferred to said carrier, all liability related to shipping, delivery delays, or transit damage transfers to the carrier.